What cookies are
Cookies and similar technologies can store or access information on a visitor’s device. They may be used to make a website work, remember choices, protect forms, understand page performance or support embedded services.
Governance & Legal
Cookie Policy
This Cookie Policy explains how cookies and similar technologies may be used on the EUAIC website.
This page is written for website visitors, procurement teams, compliance reviewers and prospective customers. It is intended to make EUAIC’s website terms and policy position clear without pretending to be legal advice.
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Essential cookies
Essential cookies may be used where they are needed to provide a service requested by the visitor, maintain security, remember necessary session information or keep the website functioning correctly.
Non-essential cookies
Analytics, marketing, tracking or optional preference cookies should only be used where the website has an appropriate consent route or another lawful exception applies. Visitors should be told what cookies do and why they are used.
Analytics and measurement
If analytics tools are enabled, they should be used to understand website performance, popular content, visitor journeys and technical issues. Analytics should not be used in a way that conflicts with the cookie notice, consent choices or privacy policy.
Managing cookies
Visitors can control cookies through browser settings. If a cookie banner or preference centre is added, visitors should be able to review the categories available and change their choices where required.
Technology changes
This policy should be updated whenever new analytics, advertising, embedded media, chat widgets, tracking pixels, consent tools or security technologies are added to the website.
Consent expectations
Where non-essential cookies or similar technologies are used, the website should provide clear information and should not rely on pre-ticked boxes, silence or inactivity as consent. Essential cookies that are strictly necessary for a requested service may operate without the same consent requirement, but they should still be explained where appropriate.
Examples of similar technologies
Similar technologies may include pixels, local storage, session storage, analytics scripts, embedded media tools, security tokens and consent preference records. The name of the technology matters less than what it does, whether it stores or accesses device information, and whether it is essential or optional.
Cookie review process
The cookie position should be checked whenever new marketing tools, analytics platforms, chat widgets, video embeds, heatmaps, form protection services or advertising pixels are added. The public wording should match the scripts that are actually deployed on the live website.
How this policy should be read
This page is written for website visitors and corporate reviewers. It should be read together with the Legal Notice, Privacy Policy, Cookie Policy and Terms of Use. Where a customer has a signed agreement, order form, statement of work, data processing addendum or service schedule, that document will take priority over this general website wording for the relevant service.
Contact and review
Questions about this policy can be raised through the EUAIC contact route. A useful enquiry should identify the page, the concern, the affected service or communication, and any relevant reference. Policies should be reviewed when the website, service model, supplier stack, cookie configuration, platform features or customer contracting process changes.
Important note
These website policies are written for clear corporate communication. They do not replace a signed agreement, formal legal advice, regulatory advice, security assurance or a customer-specific data processing addendum.
Legal pages
Related EUAIC policies
Use these pages to review privacy, cookies, terms, security, accessibility and responsible AI information in a structured way.
Privacy PolicyUnderstand how EUAIC handles website enquiries, business contact details, communication records, privacy rights and retention.TermsRead EUAIC website terms covering acceptable access, intellectual property, no legal advice, external links and liability boundaries.AccessibilityRead EUAIC accessibility principles for responsive layouts, readable structure, clear navigation and inclusive website improvement.Legal CentreAccess EUAIC legal information including privacy, cookies, terms, legal notice, security, GDPR, accessibility and responsible AI policies.Acceptable UseReview acceptable use expectations for EUAIC website access, enquiry forms, security, communication and responsible conduct.GDPR ComplianceReview EUAIC GDPR principles for website enquiries, data minimisation, retention, rights requests and responsible communication.Data ProcessingRead EUAIC data processing information covering customer instructions, controller and processor roles, security and sub-processor review.Security StatementReview EUAIC security principles for website protection, access control, monitoring, maintenance and responsible reporting.Sub-processorsReview how EUAIC may approach third-party providers, hosting, infrastructure, analytics, communication tools and customer review.Service LevelsUnderstand EUAIC service level themes for availability, planned maintenance, support expectations and incident handling.Refunds & CancellationReview EUAIC refund and cancellation principles for subscriptions, implementation, consulting, custom work and agreed contracts.Anti-SpamRead EUAIC anti-spam principles for responsible business emails, communication quality, unsubscribe handling and sender reputation.Intellectual PropertyReview EUAIC intellectual property rules for website content, branding, graphics, software descriptions and design materials.ComplaintsLearn how to raise EUAIC website, enquiry, service, privacy, security, accessibility or billing concerns for professional review and response.Responsible AIReview EUAIC responsible AI principles covering governance, oversight, transparency, evidence, risk review and accountability.AI Governance DisclaimerRead the EUAIC disclaimer explaining that AI compliance information is general and does not replace professional advice.Legal NoticeReview EUAIC legal notice information including company identity, website ownership, intellectual property and professional advice limitations.Responsible DisclosureRead EUAIC responsible disclosure expectations for reporting security issues safely, privately and without unauthorised exploitation.Data RetentionReview EUAIC data retention principles for enquiries, communication records, website logs, service records and deletion requests.Modern SlaveryRead EUAIC’s modern slavery and ethical trading statement for responsible business conduct and supplier awareness.Equality & InclusionRead EUAIC’s equality, diversity and inclusion statement for respectful access, communication and responsible business culture.
Questions
Frequently asked questions
Are all cookies optional?
No. Some cookies may be essential for security or website operation.
Do analytics cookies need consent?
In the UK, non-essential cookies, including many analytics cookies, generally need active consent unless a specific exception applies.
Can visitors block cookies?
Most browsers allow visitors to block or delete cookies, though some website features may not work as intended.