A brand of BritixoShadow AI. Clear accountability.

Guide · reviewed 21 October 2026

Make responsibility clear where AI is used.

A deployer programme concerns the system in its operating context. It should explain how people use it, which instructions and conditions apply, and who responds when the situation changes.

By EUAIC editorial team · Updated

Understand the deployment responsibilities.

Article 26 addresses high-risk deployers' responsibilities for use according to instructions, competent human oversight, relevant input data, monitoring and other specified duties. Check the applicable requirements and dates for the actual system.

Begin with the provider's instructions and the organisation's real workflow. Identify any differences between the intended use and the way teams plan to rely on the output.

Give the operational owner usable instructions.

Define the approved purpose, permitted inputs and limits on reliance. Identify the person who can answer questions about the system and the person who may pause or restrict use. Include arrangements for new staff, absence cover and handover between teams.

An instruction is useful only if people can follow it with the information and time available. Review the workflow with the users rather than assuming that a policy acknowledgement proves it works.

Keep supplier and internal responsibilities connected.

Know how to obtain current instructions, report concerns and receive important change notices. Maintain the link between the supplier's system reference and the organisation's use-case record. When a supplier changes a feature or limitation, identify the teams and decisions affected.

  • Approved use and relevant service or release.
  • Operational owner and oversight arrangements.
  • Supplier contacts and communication routes.
  • Monitoring questions and reassessment triggers.

Keep evidence of the operating decision.

Record the initial review, any conditions, subsequent concerns and the actions taken. If a new use falls outside the earlier decision, route it for review before treating it as approved. Ensure that serious questions reach someone with the authority to act.

EUAIC can help structure the deployment record and follow-up process. A tool does not take over the deployer's responsibilities, and a provider's conformity statement does not establish that every way of using the system is appropriate.

Sources & further reading

Useful answers

Before you take the next step.

Practical details to help you discuss your requirements.

Is supplier approval enough for our deployment?

It is relevant evidence, but your organisation still needs to assess its use, instructions, people and operating conditions.

What should happen when staff use the system differently from the approved purpose?

Record the change and review its consequences. The earlier approval should not be assumed to cover a materially different use.

Start with the right questions

Tell us what you need to achieve.

Share your current setup, priorities and intended outcome. The Britixo team will help define the scope, responsibilities and next steps.

Discuss your requirementsBritixo MyAccountVerify your email. Send your enquiry. Keep your reference.

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