Define the product and approved use.
Identify the supplier entity, service, plan and configuration covered by the proposed agreement. Check that permitted-use terms match the intended business activity. Where the service depends on another model or provider, ask which dependencies are disclosed and how changes are handled.
Keep assumptions from demonstrations or sales discussions separate from enforceable commitments. Record where a required capability or restriction has not yet been confirmed.
Agree the information needed for responsible operation.
Discuss access to current instructions, limitations, relevant evaluations and security or data-processing information. Specify who will receive important notices and how questions will be escalated. For relevant high-risk value chains, Article 25 addresses written arrangements for necessary information and assistance.
A contract review should also consider confidentiality and intellectual-property constraints on evidence sharing. Obtain appropriate legal advice rather than treating a generic questionnaire as a negotiated agreement.
Review change, incident and service dependencies.
Ask what happens if a model changes, a feature is withdrawn or a serious concern arises. Identify the support route, information expected during an investigation and any agreed response commitments. Verify the actual scope of service levels instead of assuming that a general availability claim covers every component.
- Change and incident notification responsibilities.
- Data handling, access and relevant sub-processor terms.
- Support and evidence-cooperation arrangements.
- Exit, export, retention and deletion expectations.
Connect the contract outcome to approval.
Record unresolved issues and who may accept the resulting commercial or operational risk. Link the approved use to the relevant agreement version and note any conditions that the system owner must follow. Revisit the review when terms or service dependencies change.
EUAIC can help organise the questions and evidence trail. Contract drafting, negotiation and legal interpretation remain with the appropriately authorised parties; this guide is a preparation aid, not a set of legal terms.